![]() Adobe, along with everyone else, is working on doing the best they can in dealing with the moving target known as Windows 10. Also, Adobe releases patches quarterly, on Tuesdays.Īs for the unfortunate Windows 10 Redstone printing issue that everyone is having issues with. Not when they have a fix for 10, 30 or 70% of the cases - but when they are sure they have it fixed for the vast majority of customers. As I have seen two Adobe staff members on this thread alone, with multiple responses, indicates that they are investigating the issue and will most likely issue a fix once they have it fixed. While a number of Adobe's engineers and corporate experts do a great job of monitoring and helping folks out, this really isn't their day-job. Please be aware that this is the User to User forum, not the 'Ask Adobe Engineering' forum. But I can't seem to figure out how to print and collate the way I need. I need a way to print and collate so that they print the correct size and stacking order that I received them in. I opened the file (that only has the specific documents that usually don't print correctly) in Acrobat DC and it printed correctly?Īs you can probably tell I am not very computer literate. I opened the documents and saved ONLY the specific pages that are not printing correctly.Unfortunately, I don't know how to print and collate according to pdf size when I do that. I opened the document and printed without saving first as a pdf.The problem always happens with a specific document. There are a few pages that continually print with the black lines. I save the documents as a pdf (77 pages) and opened it in Acrobat DC.Here are a few unusual problems I am having: I am a refinance closing agent and I print large packages that need to print and collate according to pdf size. a Windows 7 computer with Reader XI and Reader DCĪ month is a long time for this issue to stay unresolved - we do a lot of printing for legal purposes and this has us looking for alternatives to Adobe Reader for the future. the Windows 10 computer from the Edge Browser uninstalling Reader DC and installing Reader XI - still black linesĪll PDFs (and the same PDFs) do print properly from: setting Reader DC's "compatibility mode" to Windows 7 - still black lines I tried all of the following with no success: Since then ALL PDFs printed appear fine on screen but when printed look like they are "redacted" with thick black lines covering all text from the right margin streaking to the left. I'm not sure which updates, but I assume the Windows 10 Anniversary one. Our new (6-month old) PC with Windows 10 Pro and Adobe Reader DC was able to print PDFs properly for 6 months to our HP Enterprise M651 until a recent (automatic) software update. ![]() Dear Adobe Staff, I can confirm the same results as shown in Donald C's photos above.
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